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Shipping Information

All shipping from our store is done through Australia Post. The options available for shipping will be listed on checkout.

Handling Times

For domestic shipping within Australia (as stated by Australia Post):

• Regular Parcel Post: 3-4 business days.
• Express Post: 1 business day.

For international shipping, please use the Australia Post shipping calculator on the Australia Post website.

The origination postcode when using this calculator is 2155 (Kellyville NSW).

These times are not always perfect, and are estimates only. We do not take responsibility for any delays in the postal system. 

Tracking

All items sent through Australia Post include a tracking number. We will generally give you this information when we process your order. If you do not receive any tracking information and would like it, please use our contact form to contact us and we will assist you as soon as possible.

For international shipping. We are able to provide a tracking number, but once the shipment has transferred to your local carrier, we have no way of providing you with tracking beyond that point. This depends on the country and the services available to you.

Additional Charges & Fees

Sometimes shipping internationally can incur charges, such as customs, tariffs, duties, and other fees. We do not take responsibility for any charges added to your shipping by any means once it has left our shop.

More Information

If you have any questions regarding shipping, please feel free to contact us using our contact form or emailing info@tallehart.com